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At Adorable Horses Hub, we are committed to providing exceptional service to our customers, starting with transparent shipping charges and a hassle-free return policy. We understand that shopping online for equestrian gear should be a convenient and enjoyable experience. Below, you’ll find comprehensive information about our shipping methods, charges, and our returns process.
If you find a lower price on an identical product from an authorized retailer, we will gladly match that price! Here’s how to take advantage of our Price Match Policy:
1. Locate the Competitor’s Price: Find the exact same item at a competitor’s store, including their advertised price and any applicable shipping charges.
2. Contact Us: Reach out to our customer service team via phone, email, or live chat. Provide us with the details of the competitor’s offer, including the product link and store name.
3. Price Match Confirmation: Once your request is reviewed and verified, we will adjust the price on your order to match the competitor’s price.
– Price matching applies only to identical items, meaning the same brand, model, size, and color.
– Price match requests must be made prior to completing your purchase.
– This policy does not apply to clearance, liquidation, or limited-time offers.
At Adorable Horses Hub, we are committed to customer satisfaction and believe that our Price Match Policy reinforces our dedication to providing competitive pricing. If you have any questions about our Price Match Policy or how to submit a request, please don’t hesitate to contact our customer service team.
Thank you for choosing [Your Horse Shop Name]. We look forward to helping you find everything you need for your equestrian journey—at the best price possible!
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